Businesses have used the telephone for long-distance correspondence and transactions since its inception over a hundred years ago. In fact, until just recently with the emergence of the internet and e-mail, the telephone was the fastest and smartest way to do business. To this very day, many businesses trust telephone correspondence to verbally interact with clients and customers alike. Since the telephone is such an important part to almost every business, there are constantly improvements and add-ons being made to make business life a little easier.
Static Spoofing Caller ID Spoofing is one of the newest technologies for business phones. It started with a glitch in the caller ID system and turned into a useful tool to help businesses brand their phone calls with their name and a proper callback number.
Caller ID spoofing allows you to replace your actual contact information with a name and number of your choice, helping small business owners call from personal lines and cell phones while keeping their personal information private. Static spoofing takes the service one step further by allowing call spoofing customers to automatically use the same name and phone number for each outgoing phone call. For caller ID companies such as Itellas, all you have to do is log-in and enable the feature. From then on, you won’t have to worry about the contact information, because it will remain the same for every call. This helps brand your company with one company name and contact phone number. Static spoofing can be especially useful for call centers or companies in unfamiliar area codes. Since many people are weary of answering unknown numbers, your company may not be getting through to important customers. Static spoofing ensures that your phone call recipient will know where the call is coming from and how to call back, if necessary.
While static spoofing is a great tool for small and large businesses alike, there are quite a few other technologies that have made business calls much easier. Voice over Internet Protocol (VoIP), for instance, is a technology that allows phone calls to be made through broadband internet instead of the traditional analog phone system. VoIPs work by converting your voice into a digital sound, which is transferred through the internet. This technology has many benefits for businesses, including lower costs, more flexibility, and the ability to still use add-on technologies like call spoofing.